How can we help?

FAQ

Ordering

How long will it take to receive my item?

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Can I track the status of my order?

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What size ring should I buy?

If you’re not quite sure which size is right for you, refer to our size guides. They’re located underneath the available sizes for each of our products.

Can I cancel my order?

We completely get it, we change our minds too! While we wish could, once an order is placed, we are unable to alter or cancel it at this time. We hope to have a cancellation window one day in the future.

Should the item(s) not work out, make sure to exchange for a preferred style or return for a refund.

Care Guide

How do I clean my pieces?

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What do I do if my jewelry chips?

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Can I wear my pieces in the shower?

Shipping, Returns & Exchanges

We ship all orders through FedEx and have more detailed information about shipping and returns below.

What is your shipping policy?

Once your order is placed, you will receive a confirmation email letting you know that our fulfillment team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information.

We are proud to provide FREE shipping for all continental US orders as well as shipping insurance so you can be confident that your new piece will arrive safely to you.

Do you ship overseas?

Yes, we ship all over the world. Shipping costs will apply for international orders, and will be added at checkout.

What is your return policy?

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Can I exchange my ring for a different size?

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Get in Touch

Have questions about your order, or a general enquiry?